Service Scope & Purpose

Botterfly AI provides voice-driven real estate workflow automation, CRM tools, property listing management, and integrated communication tooling. Users are responsible for reviewing outputs and ensuring compliance with local real estate regulations and business requirements.

Google Workspace & Third-Party Services Integration

Botterfly AI allows users to connect their Google Account to access Google Drive, Google Calendar, and Gmail features. By connecting your Google Account, you authorize Botterfly AI to perform operations on your behalf strictly as requested (such as creating property listing folders, scheduling showing events, and sending client updates). Botterfly AI adheres to the Google API Services User Data Policy, including the Limited Use requirements as outlined in our Privacy Policy.

Account Responsibilities

SMS Text Messaging Terms & Conditions (Twilio A2P 10DLC Compliance)

Program Name: Botterfly AI Operational SMS

Message Types & Description: Botterfly AI sends automated transactional and conversational SMS text messages associated with real estate agent operations, showing notifications, listing intake confirmations, calendar reminders, and CRM command replies.

Opt-In Mechanism: Users opt in by submitting their mobile phone number with the SMS consent checkbox unchecked by default on our website registration form, profile settings, or by initiating an inbound text message to our published business telephone number.

Opt-Out Instructions: You can cancel the SMS service at any time. Simply text STOP to our number. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, sign up as you did the first time or text START, and we will resume sending SMS messages to you.

Customer Support: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at hello@botterflyai.com or via our Contact Page.

Carriers & Rates: As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your account activity and property showing volume. Wireless carriers are not liable for delayed or undelivered messages.

Privacy: Mobile phone information and opt-in consent will not be sold or shared with third parties/affiliates for marketing or promotional purposes. For full privacy practices, review our Privacy Policy.

Service Availability & Limitations

The service is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted operational availability and are not liable for indirect damages arising from service use.

Contact

For questions regarding these Terms of Service, contact us at hello@botterflyai.com or via our contact page.