Flexible integration
Embed Botterfly into websites and applications without rewriting existing support flows.
Recurring request handling
Respond to common support topics using approved knowledge and operational rules.
Escalation to agents
Automatically hand off uncertain or complex requests to your support team.
Response suggestions
Draft helpful response options so teams can answer faster during high-volume periods.
Human control
Review and edit replies before sending to maintain quality and brand tone.
Fast onboarding
Start with existing FAQs and workflow docs, then expand coverage over time.